Manager – Health Care Programming

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The successful candidate for the role of Manager – Health brings an entrepreneurial and agile mindset and strong execution and organizational skills. S/he has a deep interest in working to make change at the individual and system levels, in identifying challenges and related opportunities for progress, and demonstrated ability to build and grow partnerships with various stakeholders.

The Manager – Health manages the execution of Health Train and supports the Health team as needed. Health Train seeks to create clinical and non-clinical career opportunities in health care, while creating a strong talent pool for entry- and mid-level jobs within our region’s health care institutions. The Manager is responsible for ensuring the quality of program services remains high and continues to improve. Within the healthcare portfolio, Health Train is currently the most robust program operating in two counties, launching in a third and likely to expand beyond that over time. The Manager will lead the expansion – in both volume and across geographic locations - with support from others on the team, by thinking creatively about the best use of resources to meet the needs of both employers and workers.  

Depending on the location, the Manager will either be directly engaging employers and community partners or will support colleagues based in programmatic locations to do the engagement directly. Through these efforts, the Manager understands employer workforce needs, helps address challenges to hiring and retaining workers, and leverages this knowledge to inform the design and delivery of Health Train. Central to the success of this role is building strong, professional and respectful relationships with employers and with our program partners, ensuring training and wrap-around services are delivered to program participants. It is possible that this position may, over time, assume program design responsibilities across the Work Train initiative, i.e., across various sector- or competency-focused programming.  Additional duties will be assigned as needed by the Senior Manager – Health, to whom the Manager will report.


Partner Engagement (50%)

  • Build strong relationships with a variety of partners to accomplish goals in a collaborative, professional and efficient manner.
  • Meet with employers within the healthcare industry to understand their hiring needs and strategies, work environment, and approach to talent development.
  • Work with Work Train team colleagues and partners to jointly design and refine programming based on input and feedback from various stakeholders, including employers, training institutions, program participants, and instructors. This includes support services tailored to needs of participants addressing systemic barriers to employment (e.g., financial empowerment, legal services).
  • Collaborate – and share best practices and lessons learned - with Work Train colleagues and partners across all aspects of programming, including recruitment, training components, coaching, retention, and advancement.


Personnel Support & Management (30%)

  • Manage Career Coaches focused in healthcare industry.
  • Provide support to colleagues based in programmatic locations leading implementation.


Data Management (15%)

  • Lead on management of data related to health-related programming.
    • This includes collection of quantitative and quantitative data in a timely manner; data entry; checking for accuracy and integrity; analysis; and feeding into funder reports, evaluation processes, and communication materials, for example.
    • This requires a great deal of engagement with partners (employer, training and community organizations), a keen eye towards detail, and vision for – and ability to tell - the narrative reflected in the data.


Other (5%)

  • Perform other tasks as needed or requested.


Job Requirements

Candidates must demonstrate the following:

  • A commitment to the mission of CenterState CEO and the values of the Economic Inclusion division
  • Experience working with socioeconomically diverse communities
  • A “team-oriented” approach, in which s/he is motivated by the success of the organization and the accomplishments of her or his colleagues
  • Ability to perform to a high standard while working independently offsite and to communicate effectively and efficiently back to the team; and,
  • Strong interpersonal skills and the ability to navigate ambiguity and different work and cultural styles with agility.


Candidates would ideally demonstrate the following:

  • Experience in the field of workforce development and/or healthcare;



  • Position start date is ASAP.
  • The position is full-time with benefits.
  • The Manager – Health will report directly to the Senior Manager - Health and will closely work with colleagues on the Work Train Health team and the broader Work Train team.



CenterState CEO and Its Economic Inclusion Division

CenterState CEO is an independent and forward-thinking economic development strategist, business leadership organization and chamber of commerce, dedicated to the success of its members and the prosperity of the region. CenterState CEO’s work occurs across four major divisions: Business and Economic Development; Innovation and Entrepreneurship; Research Policy and Planning; and Economic Inclusion.


The Economic Inclusion (Inclusion) division at CenterState CEO, formed in 2015, is dedicated to creating thriving communities through increased prosperity for all Central New York residents. To do this work, the Inclusion team convenes and supports partnerships that bring together business and community leadership to address issues of poverty and economic disparity in the region. The work ultimately seeks to translate economic growth into economic opportunity, increased wealth, and improved quality of life within low-income communities. The Inclusion team currently manages initiatives in the realms of Workforce Development, Small Business Development/Entrepreneurship; and Neighborhood Revitalization. Beyond its programmatic work, Inclusion seeks to pursue systems changes and advocate for public policies that advance the goals of economic inclusion.


Work Train Initiative

Work Train is a community workforce initiative, fiscally sponsored by the United Way of Central New York and staffed by CenterState CEO’s Economic Inclusion Division. Work Train is guided by a Collaborative of leaders from philanthropy, business, government and the community. Work Train is dedicated to providing career opportunities for individuals who are unemployed and underemployed, while helping companies build stronger workforces. Work Train serves as a workforce intermediary and strategist – convening businesses, public organizations, and nonprofit entities to forge partnerships to deliver effective and non-duplicative workforce solutions. Work Train has the flexibility to identify workforce challenges, use a design process to develop innovative strategies, and assemble the right teams that are necessary to execute them. Currently, Work Train is focused in the industries of healthcare, manufacturing, tech, and construction.


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