Senior Manager, Health Work Train

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The Senior Manager, Health will help develop and cultivate industry-workforce partnerships under the umbrella of the Work Train initiative. An industry partnership is a dynamic collaboration of regional employers — typically from a particular industry sector— who convene regularly with the assistance of a workforce intermediary to address workforce challenges. The Senior Manager, Health will be responsible for envisioning and managing our work across the healthcare sector, including efforts that currently exist, those in the design phase, and those not yet in the pipeline. There is potential for real growth in the health arena for Work Train – the Senior Manager will lead on this growth, while ensuring the quality of implementation remains high and continues to improve. Within the current healthcare portfolio, Health Train (Work Train’s training/placement program for frontline clinical and non-clinical workers) is the most robust program currently operating in 2 counties and set to expand beyond that, with additional efforts around LPN apprenticeships and international health professionals, for example, in the works.


With existing staff, s/he will engage employers, understand their workforce needs, help address challenges to hiring and retaining workers, and leverage this knowledge to inform the design and delivery of Work Train-supported programs.  Central to the success of this role is building strong, professional and respectful relationships externally with the employers/industry partnerships and with our program partners delivering  training and wrap-around services to unemployed and underemployed individuals seeking work and career opportunities, as well as internally on the Work Train team and across CenterState CEO. Additional duties will be assigned as needed by the Director of Work Train.


Duties and Responsibilities


  • Industry and Employer Partner Engagement (50%)
    • Developing an engaged and larger industry group to serve more employers and more communities of talent;
    • Engaging employers within the healthcare industry to understand their hiring needs and strategies, work environment, and approach to talent development - ensuring both Health Train programming and other health-related initiatives address these needs and realities;
    • Staying current with industry trends - locally, regionally, nationally - to best inform trajectory of current and future program efforts.


  • Program Partner Engagement (30%)
    • Building strong relationships with program partners to accomplish goals in a collaborative and efficient manner.
    • Working with Work Train team colleagues and program partners to jointly design and refine Work Train programs based on input and feedback from various stakeholders, including employers, partners, program participants, and instructors. This includes training classes and program participant-centered initiatives addressing systemic barriers to employment (e.g., financial literacy support, car-buying program).


  • Knowledge and Financial Management (15%)
    • Collecting quantitative and qualitative data for program improvement, donor reporting, and communication materials.
    • Developing budget and tracking expenses against multiple funding streams.
    • Leading on the healthcare portfolio’s strategic planning, funding proposals, financial, and donor reporting.


  • Other (5%)
    • Perform administrative, and other, tasks as needed.


Job Requirements

Candidates must demonstrate the following:

  • A commitment to the mission of CenterState CEO and the values of the Economic Inclusion division;
  • Experience managing collaborative projects involving diverse stakeholders, including multiple funders;
  • Experience working with socioeconomically diverse communities;
  • A “team-oriented” approach, in which s/he is motivated by the success of the organization and the accomplishments of her or his colleagues;
  • Ability to perform to a high standard while working independently offsite and to communicate effectively and efficiently back to the team; and,
  • Strong interpersonal skills and the ability to navigate ambiguity and different work and cultural styles with agility.


Candidates would ideally demonstrate the following:

  • Experience in the field of workforce development and/or healthcare;



  • Position start date is ASAP.
  • The position is full time with benefits.
  • The Senior Manager, Health will report directly to the Director of Work Train and will manage colleagues on the Work Train Health team.


Application Instructions

  • Interested applicants should submit a résumé and cover letter to CenterState CEO’s Vice President of Human Resources, Nancy Premo:

CenterState CEO is an independent and forward-thinking economic development strategist, business leadership organization and chamber of commerce, dedicated to the success of its members and the prosperity of the region. CenterState CEO’s work occurs across four major divisions: Business and Economic Development; Innovation and Entrepreneurship; Research Policy and Planning; and Economic Inclusion.


The Economic Inclusion (Inclusion) division at CenterState CEO, formed in 2015, is dedicated to creating thriving communities through increased prosperity for all Central New York residents. To do this work, the Inclusion team convenes and supports partnerships that bring together business and community leadership to address issues of poverty and economic disparity in the region. The work ultimately seeks to translate economic growth into economic opportunity, increased wealth, and improved quality of life within low-income communities.


The Inclusion team currently manages initiatives in the realms of Workforce Development, Small Business Development/Entrepreneurship; and Neighborhood Revitalization. Additional partnerships and initiatives are in the works. Beyond its programmatic work, Inclusion seeks to pursue systems changes and advocate for public policies that advance the goals of economic inclusion.


Work Train Initiative

Work Train is a community workforce initiative, fiscally sponsored by the United Way of Central New York and staffed by CenterState CEO’s Economic Inclusion Division. Work Train is guided by a Collaborative of leaders from philanthropy, business, government and the community. Work Train is dedicated to providing career opportunities for individuals who are unemployed and underemployed, while helping companies build stronger workforces. Work Train achieves these results not as a training provider, community-based organization, or a workforce agency. Rather, Work Train serves as a workforce intermediary and strategist – convening businesses, public organizations, and nonprofit entities to forge partnerships to deliver effective and non-duplicative workforce solutions.  Work Train has the flexibility to identify workforce challenges, use a design process to develop innovative strategies, and assemble the right teams that are necessary to execute them.