Rapid Response Named Central Station of the Year 2016

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SYRACUSE, NY (June 29, 2016) – Rapid Response Monitoring, a premier electronic security monitoring services provider headquartered here, announced today that it was named the 2016 Central Station of the Year by the Central Station Alarm Association (CSAA) earlier in the month over a very qualified group of finalists.


CSAA is an internationally-recognized non-profit trade association that represents professional monitoring companies that are listed by a CSAA-approved Nationally Recognized Testing Laboratory, such as Factory Mutual (FM), Intertek/ETL or Underwriter’s Laboratory (UL). As a FM Approved and UL Certified monitoring company, Rapid Response is proud to be a CSAA member.


Each year, CSAA and the Electronic Security Association (ESA), its counterpart in the installation and service sector of the industry, host the Electronic Security Expo (ESX), a major industry trade show and conference. ESX was held June 8-10 this year in Fort Worth, Texas.


During the event, a CSAA panel of judges recognized companies and individuals ‘…who perform in the highest professional manner,thereby making a significant contribution to the betterment of the alarm industry and the alarm profession while demonstrating exceptional service to their customers and community.’ Cosponsored by SDM Magazine, the annual CSAA Excellence Awards are very highly regarded.


CSAA noted the following on their website regarding Rapid Response Monitoring’s receipt of this award:


“Rapid Response’s core belief is three-pronged: people, training and technology. The Excellence Awards judges determined that this outstanding company proved to deserve the spot at the pinnacle of our industry. Rapid’s application detailed extensive plans for disaster recovery, false alarm reduction, education and training, technology innovation, customer relations, and community outreach efforts including charitable activities. Its leaders are heavily involved in bettering the industry through volunteering with industry associations to advance important issues such as standards, public sector engagement, and legislation.”


Other nominees of this prestigious award included large industry companies that are ranked in the top five positions of the SDM Magazine Top 100 Report, issued annually, in terms of recurring revenue and number of monitored accounts.


In an announcement to his staff, Jeffrey Atkins, President of Rapid Response, stated “I was privileged to accept the trophy on stage, but this award is not mine. It’s yours. I greatly appreciate CSAA’s recognition, but…I have always known you are the best.”


About Rapid Response Monitoring Services, Inc.

Rapid Response Monitoring is a national leader in wholesale electronic security monitoring services with facilities in Syracuse, NY and Corona, CA. Rapid Response has been raising the bar for over 24 years with unsurpassed audio, video, GPS, PERS, mPERS, IP and residential and commercial protection, augmented by completely mobile Incredible Connectivity Dealer and Customer Access Services. Business development and referral services help streamline operations and increase RMR while providing Dealers and their customers with unrivaled service. Rapid Response’s state-of-the-art UL, FM and FDNY-certified monitoring centers house rigorously trained SIA certified specialists and ultimate technologies that provide dealers with incomparable performance and real-time access to account data, support and alarm handling.



For more information, visit www.rrms.com, contact sales@rrms.com or call 800.558.7767.

Post Date

Jun 29th 2016