Excellus BCBS Medicaid HMO Among the Nation’s Best-Rated

Posted on September 20, 2023

Excellus BCBS logo

Excellus BlueCross BlueShield is one of just 13 health plans nationwide to earn 4.5 stars (out of a possible five) and accreditation for its Medicaid HMO from the National Committee for Quality Assurance. NCQA is a private, nonprofit organization dedicated to improving health care quality.

The good news continues for the upstate New York-based non-profit health insurer, as each plan offered by Excellus BCBS, including Medicaid, Medicare, and commercial health insurance, earned accreditation from NCQA.

“Across the board accreditation for our health insurance plans is a source of pride for our employees, and a consideration for consumers who are looking for the right health plan to meet their needs,” says Excellus BCBS Regional President Mark Muthumbi. “Whether a member is enrolled in one of our government programs like Medicaid or Medicare or has commercial coverage through their employer, they experience the same high level of service and care.” 

The following ratings (based on a five-star rating system) reflect 2022 health plan performance across all Excellus BCBS products:   

  • 4.0 stars Accredited - Commercial HMO/POS/PPO/EPO combined 
  • 4.0 stars Accredited - Medicare PPO
  • 4.0 stars Accredited - Medicare HMO
  • 4.5 stars Accredited - Medicaid HMO

NCQA ratings are based on a health plan’s combined HEDIS® and CAHPS® scores and NCQA accreditation status. Plans are also evaluated on quality of care, patient satisfaction, and the health plans' efforts toward continuous improvement.

Excellus BCBS, an independent licensee of the Blue Cross Blue Shield Association, is a nonprofit health plan with 1.5 million upstate New York members. The company's mission is to help people live healthier and more secure lives through access to high-quality, affordable health care. Its products and services include cost-saving prescription drug discounts, wellness tracking tools and access to telemedicine. With more than 4,200 employees, the company is committed to attracting and retaining a diverse workforce to foster innovation and better serve its members. It also encourages employees to engage in their communities by providing paid volunteer time off as one of many benefits.

Learn more about NCQA at https://www.ncqa.org/, and about Excellus BCBS at ExcellusBCBS.com.

CenterState CEO

Other Member News

Welcome New Partners Graphic
November 30, 2023

New Partners-CEO Insights December 2023

Please join us in welcoming new CenterState CEO Partner-level members.

CenterState CEO Member Essentials Graphic
November 30, 2023

Member Essentials-CEO Insights December 2023

Below is a snapshot of the latest news and top headlines from our members. We want to hear from you!

CenterState CEO Ambassadors Graphic
November 30, 2023

Ambassadors-CEO Insights December 2023

CenterState CEO Ambassadors welcome and recognize businesses celebrating grand openings, company anniversa

CenterState CEO Leadership Graduates
November 30, 2023

AmeriCU Credit Union Teammate Navigates Success Through CenterState CEO's Leadership Program

The credit union proudly announces the graduation of Benjamin Mack, Commercial Loan Officer from the prestigious CenterState CEO Leadership Program.

Turning Stone Announces First-Ever Resident DJs for NY Rec & Social Club, its New Sports Lounge and Nightlife Venue
November 29, 2023

Turning Stone Announces First-Ever Resident DJs for NY Rec & Social Club, its New Sports Lounge and Nightlife Venue

In advance of the highly-anticipated grand opening on December 18, Turning Stone announced its three Resident DJs for NY Rec & Social Club.

Pictures of Andréa Crolick-Swain, Tim VanBeveren, and Lorraine Howell, the newest additions to Liberty Resources' Child & Family Services Division
November 29, 2023

Liberty Resources Announces New Additions to its Child & Family Services Division

Liberty Resources is pleased to announce additions to its Syracuse team.

November 22, 2023

Oneida Indian Nation to Host American Indian Holiday Craft Fair at Turning Stone

With more than 65 vendors, the Oneida Indian Nation will host its largest American Indian Holiday Craft Fair to date.

KeyBank Honors Syracuse–area Business Owner at Annual Key4women Awards
November 22, 2023

KeyBank Honors Syracuse–area Business Owner at Annual Key4Women Awards

KeyBank’s Key4Women Syracuse chapter recognized Susan Crossett during its annual awards breakfast.

Excellus BCBS logo
November 22, 2023

Excellus BCBS Announces 2023 Health Equity Innovation Award Recipients

SYRACUSE, NY – Excellus BlueCross BlueShield announced today the recipients of its 2023 Health Equity Innovation Awards.